Leading Through the Dark Waters of Conflict
Top Tips for Getting More Win-Win Solutions in Difficult Situations
Paul Casey provides a useful summary of proven techniques and tips to help you prepare and deal with conflict. I recommend this quick read as a refresher before entering potentially challenging feedback conversations with colleagues or direct reports. By bringing more awareness of your own apprehensions, along with strategies to prepare your thoughts and structure your feedback conversations, this book will better equip leaders to influence the behavior of those they lead.
– Deborah Dihel, Ph.D.
“Wonderful read with great real-world advice. Paul does an amazing job using story to teach one of the most important life skills.”
– William Wang, President of HFG Trust
