
- Post them where everyone can see them. If your core philosophy exists only in a binder on a shelf, it’s outta sight, outta mind. Put ’em in vinyl on your office walls and/or get them framed for every office and meeting room. Add them to the signature line of your emails. Also, have them at the top of all meeting agendas.
- Speak of them regularly. And, by “regularly”, I mean “weekly.” Find creative ways to interject one of them into your one-to-one’s with direct reports, within the first 5 minutes of a staff meeting, and whenever you and the team are weighing a specific decision. Vision and values set the tone for how you will proceed.
- Hire/onboard new teammates according to them. In your cover letter to applicants, be crystal-clear with what cultural fit you are looking for. Ask targeted questions in interviews that put an applicant in a scenario where their values will be revealed. And once you decide to bring them on board, spend a chunk of day one fleshing out how the team arrived at the vision/values, their importance, and how all employees must live them out daily at work.
- Use them for giving feedback. Whether you do the standard annual performance review or the more-frequent, less-formal quarterly reviews, vision/values must be an essential plumbline for assuring a teammate’s performance/attitude are aligned. Have the person self-assess off how well they believe they are living the values, and get some 360-degree feedback from their circle of influence. This practice will show how seriously you link their success with the team’s/organization’s success. Also, when corrective feedback must be given for teammates out of alignment, vision/values should be the mutual standard for which they must strive to remediate against.
- Praise your people when they exhibit them. Find ways to tell stories of teammates that treat customers/colleagues in line with vision/values. Highlight these heroes with verbal kudos in meetings or via group emails or organization newsletters. And nothing else beats simple, on-the-spot affirmations at the time an employee exhibits exactly what everyone is shooting to incarnate.
Once you incorporate these strategies, you will see your culture continue to embed the vision/values. Not only will you, together, get to your targets, but you will enjoy the ride more often! Got other ways for keeping vision/values alive? I’d love to hear them! Email me at growingforward@paulcasey.org